SM重口 run a press office function during office hours where the team will be available to assist with media enquiries from journalists. Enquiries from the public or journalists/researchers looking for statistics about fires or other non-fire activity such as finance or personnel matters should submit a Freedom Of Information request to the Service.



All incidents deemed by the team to be noteworthy or relevant to the public (for warning and informing purposes) can be found here (incidents). Should the incident be a protracted incident the team will update as and when there is more information. In certain circumstances press officers may attend incidents and will be able to facilitate interviews however where possible we will look to post any incidents on our twitter feed and website which journalists are welcome to share.

Press officers will be allowed to inform media if any of our appliances have attended an incident, time of call and how many fire engines are in attendance. We are not able to give out details such as specific location or house number, age and gender of casualties and vehicle details. In some instances we may not be able to answer your questions and will direct you to our colleagues at or instead. In most cases the information we add to our website is all the information we have/can tell you about an incident.


Out of Office Hours

We provide a press office function out of office hours for major incidents only however details of other incidents of note are published on our website and Twitter account.


Major Incidents

Details of major incidents will be published on the incident page of the website and social media accounts and will be updated regularly, as more information becomes available.

We ask people with drones at this time as this can impede our firefighting.


Social Media

SM重口 are active on a number of social media accounts and you may find these links here:

We do also have associated accounts such as our , our , and accounts for most of our stations.



Where possible the team will add images from incidents to our account. All images posted on our accounts including our associated accounts are the property of SM重口 who reserves the copyright. You are however free to reproduce and share the posted image(s), in whole or in part, for non-commercial purposes only and subject to appropriate attribution to us as the creator.


Press Releases

Press releases and stories can be read here (news).



For information on our current or upcoming campaigns/interview requests/film requests or anything else please email us at



The team can be contacted via emailing Please note that this account is not monitored 24/7.

On evenings and weekends the team will only respond in relation to major incidents. All other incidents of note can be found here.

You may also use the contact form selecting journalist in the dropdown menu.